Referring Vet Information We are committed to providing the best possible care for every patient. To do this, we prioritise clear communication and build strong, supportive relationships with our referring veterinary colleagues. As a leading animal referral hospital, we understand the importance of collaboration.
How We Collaborate With You
GARS offers your practice access to a Registered Specialist in Small Animal Surgery. This vet surgeon operates within your clinic, providing expert support and advice to you and your team.
We arrange the necessary surgical equipment, disposables, and implants for the procedures in your surgical suite. Our specialist veterinary services ensure a seamless experience, reflecting our commitment to efficiency as a leading centre for animal referral and emergency.
It’s like having an in-house specialist surgeon, expanding your team’s expertise without the overhead.
GARS vet referral hospital provides an alternative to traditional referrals, allowing you to keep cases within your practice while achieving optimal outcomes for your patients.
Frequently Asked Questions
I Have a patient in a critical or serious condition. How do I refer them to the emergency department?
Referring veterinarians are welcome to contact us at any time. If you are concerned about a critical patient, please call our emergency animal hospital immediately on 03 4219 2169 and inform our customer service team, who will direct your call to the Emergency and Critical Care (ECC) department.
If an ECC vet specialist is available and not tending to another critical patient, they will provide guidance over the phone and confirm an emergency transfer.
To assist us in preparing for your patient’s arrival, please email the patient’s clinical history, relevant pathology reports, and/or radiographs to hospital@garsvets.com.au at your earliest convenience.
I need to refer a patient. Do I need to contact GARS to make an appointment?
Not at all. To refer a patient to the referral animal hospital for a specialist appointment, simply email your patient’s clinical history, including any pathology reports and radiographs (if applicable), to hospital@garsvets.com.au.
Advise your client that GARS animal hospital will contact them directly to arrange an appointment once the referral has been received. Please ensure the referral includes your client’s contact information so our team can reach out to them promptly.
If your client has any questions about the referral, they are welcome to call us directly for more information.
I referred a patient to GARS and they have booked their follow-up appointment with me. What do I need to know?
After a patient’s visit or procedure at GARS vet hospital, the case owner or clinician will email the patient’s clinical summary to the referring veterinarian. This summary includes details of the visit and recommendations for ongoing care.
If you do not receive the clinical summary, please call the hospital for animals to request it.
Should you require further information or advice before or after your patient’s follow-up appointment, you are welcome to contact us via phone or email with any additional questions.
I would like some advice on a challenging case, can you help?
Absolutely! We are happy to assist.
- If you suspect it may be an emergency, please call the emergency animal hospital immediately on 03 4219 2169.
- For non-emergency cases, please email your specific questions or concerns, along with the patient’s clinical summary and any relevant pathology reports and/or radiographs, to hospital@garsvets.com.au
One of our specialists will review the information and provide advice or recommendations as soon as possible.